by Thobile Madonsela | Published on 25 April 2019 for The Ethics Institute monthly newsletter
Sometimes, one can talk to people about their workplace experiences and receive such different impressions that it is hard to believe they are talking about the same organisation. This is especially the case between senior management and non-managerial staff members, where the saying ‘it’s always rosy at the top’ carries a great deal of truth. What is the reason for the huge disparities among people’s experiences – is it simply that one’s position on the organogram determines one’s ‘view’, or is it something else? And, most importantly, how do we close the gap?